Delivery
Standard delivery
Our delivery charge is min. £5 (Domestic UK shipping only). We use Royal Mail and the shipping charge subjects to size and weight of the purchased products.
Once order is confirmed, items will be dispatched within 1 - 2 business day.
Standard Domestic Shipping is usually between 3-5 working days, however during high season and current COVID-19 situation, we see delays in delivery times. We will keep you posted with delivery updates.
To be eligible for next day delivery, order must be placed before 10am the day before. Royal Mail delivers on business day only.
Pre-order
Pre-order delivery time will be confirmed by email.
Why do we take payment for Pre-order items
We take funds on a pre-order to guarantee a position in a queue, This qualifies as a confirmed orders that is shared manufactures who allocate supply to us accordingly, In the past, where funds were not taken, speculative orders were placed across several sites by customers. This mean the allocations to suppliers could not be accurately determined and wrong allocations were made to wrong retailers, Charging for a queue is why we call it a pre order guarantees a queue position.
Out of Stock
Out of stock items could be re-stock. Email us with the product name at info@dogwalkstyle.com and we will check the upcoming stock for you.